From the moment you contact us, the call centre or web inquiry staff that receives your inquiry will ask you question about your project to enable him or her make informed decision in selecting and allocating you to the local operative with the right skill for your requirement.
Based on the information supplied by you, the staff that receives the job request establishes requirement for that particular job and notifies relevant local operative with the skills required to attend based on our category rating:
Emergency repairs and minor works/ day-to-day maintenance are usually carried out and charged in accordance with the company's current schedule rate. VIEW RATE RATE
For major building projects or maintenance repairs, we will arrange a convenient time for one of our local estimators ,builder or designer to meet with you to discuss your project. LEARN MORE
All work are carried out by local operatives signed up to comprehensive Service Level Agreements, thereby ensuring that works undertaken are completed to quality standard on time and within agreed budget. We also offer a 12-month guarantee on completed work .
Safety:
We consider the safety of our customers to be of critical importance, so all trade operatives are thoroughly vetted and policed checked before we hire them and all operatives carry YESHandyman® ID and wear YESHandyman® branded uniforms so you can identify whom you’re letting into your home or workplace.
No Let Down Guarantee:
We monitor and coordinates all aspect of project undertaken by our trade operatives, thereby ensuring that the quality of all work standards are adhered to
We offer a full 12 months workmanship guarantee on all minor works and 24months warranty on major construction works undertaken by us; In the unlikely event of any problems with completed work we will retun and put it right at no cost to you.